About Sky broadband availability
Dan Howdle | June 19th, 2025
Almost everyone can get some variety of Sky broadband, and now its newer fibre-to-the-premises services are being rolled out nationally. That's FTTP (fibre-to-the-premises), or 'Full Fibre' as Sky now calls it. To reflect that, Sky recently rebranded almost all their broadband packages as Full Fibre, and if you're in an FTTP-enabled area, they will now only offer you this newer technology.
Coverage and availability
Sky uses the Openreach network, as used by all other nationally available broadband providers. An Openreach fibre connection of some kind is now available at almost all UK properties.
Openreach's FTTP rollout has now reached a point where well over 60% of UK properties can now access the very fastest speeds.
What if I can't get Sky Full Fibre?
There's every chance they'll still be able to provide their Superfast broadband, with download speeds of around 65Mbps. However, if you’d prefer Sky Full Fibre speeds, but find they're not yet available in your area, then they're highly unlikely to be offered by other providers who use Openreach. If this is the case, then it’s worth checking if a non-Openreach provider, such as Virgin Media or Community Fibre (if you live in London) offers services where you live. And increasingly there are alternative networks (or 'Altnets') springing up who may also be able to help.
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Find out when Sky Full Fibre is coming to your area
Sky allow you to submit your details, and they'll contact you once their Full Fibre services are available at your address.
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How does Sky broadband work?
As we mentioned, Sky uses the Openreach network, as used by the majority of other UK providers, with the notable (although not sole) exception of Virgin Media. Initially, all Openreach broadband connections were carried by the same copper wires used for telephone services, but these were only able to offer speeds averaging 10Mbps.
The Openreach fibre network that followed enabled the majority of the UK to enjoy speeds averaging 65Mbps, but these speeds were also limited due to the fact that the fibre cables only ran as far as the streetside cabinet; the final span between the cabinet and your home was still served by copper wires, which significantly slows the connection speed.
Due to Openreach's expansion of their FTTP network, Sky has recently started to offer what it calls Full Fibre services, similar to the faster services offered by other Openreach-based providers, such as BT, EE, TalkTalk and Vodafone. These packages have recently been rebranded as Sky Full Fibre and offer extremely fast download speeds up to 900Mbps. For most households these are nnow the services Sky will offer.
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Installing Sky broadband and TV
Depending on which broadband or TV service you choose, it may be the case that you can self-install without the need for an engineer to visit.
Sky Superfast
If you can't access FTTP broadband, Sky will probably offer you its Superfast broadband. If so, they'll send you a router through the post and, as long as you have a telephone line, you'll be able to install it without the need for an engineer's visit. Sky now only offers Superfast to users unable to access their Full Fibre products.
Sky Full Fibre
Opting for Sky Full Fibre means no copper cables – instead a fibre optic line goes straight into your home. Unless you've had an FTTP connection before with a provider that uses the Openreach network (such as BT, NOW, Vodafone or TalkTalk), an engineer may be required to carry out this process in order to get your broadband service up and running. Sky will of course make the arrangements.
As with Sky Superfast, if you also want Sky TV, you can choose to have Sky Glass or Sky Stream, neither of which now require any additional installation work. You simply connect the unit to your router. The previously offered Sky Q required an engineer to install a satellite dish on your home, but happily that's now a thing of the past.
Equipment charges
While Sky doesn't usually charge any additional set-up or delivery fees for its broadband packages, with or without TV, it does sometimes require a £5 payment at the time of ordering. If so, this'll be refunded against your first bill – it's not an extra charge.
Bundling Sky broadband with Sky TV
For many people, Sky is still the king of TV, and so if you also want TV it can make sense to bundle in Sky TV with Sky broadband. You only have one bill and one provider to deal with. You can choose to add Sky TV with any broadband speed – from the 75Mbps Full Fibre 75 to the 900Mbps offered with their range-topping Full Fibre Gigafast.
Once you've chosen your broadband speed (subject to what's available at your address), you can choose your Sky TV package. Sky now offers a choice of Sky Stream or its newest addition Sky Glass, which is essentially a Sky TV. Both use your internet connection to stream services (rather than a satellite, which is something Sky is moving away from), so there's now no need for a dish on your home.
Sky TV comes with around 110 channels as standard, and you can choose to bolt on, for example, Sky Movies, Sky Sport, Sky Kids and even TNT Sport (previously BT Sport) if you wish. Sky also offers its TV customers a free basic ads-included Netflix subscription, which you can choose to upgrade. Multiscreen is available as an add-on with both Sky Stream and Sky Glass, and you can also choose to add Ultra HD and HD to enhance your viewing experience.
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