Frequently asked questions
How does Virgin broadband compare to Sky?
Virgin has the fastest broadband available in the UK by far, offering up to an average of 1136Mbps with their high-end package, though Sky’s service offers a respectable average speed of up to 900Mbps. Both offer reliable fast services, depending on your needs.
Is Sky cheaper than Virgin Media?
Virgin Media’s broadband deals are much faster than Sky's, and they often work out cheaper too. That being said, Sky’s TV offering is second to none, but they've only recently started to compete in ultrafast broadband. Conversely, Virgin Media's packages go all the way up to 2Gbps speeds. If you are looking for speed, Virgin Media can offer quicker broadband for less, but if you’re keen on getting more TV channels, Sky might be able to offer you more for your money. Use the postcode checker on this page to find out what offers are available in your area.
Will Sky cancel my Virgin Media contract?
If you’re leaving or joining Virgin Media, you'll need to contact Sky to let them know, as they operate on different networks.
If you’re joining Virgin and leaving Sky, make sure you tell Sky that you are leaving and to cancel your services – Virgin won't do it for you. To avoid any loss of service, make sure you arrange to disconnect with Sky on the same day or just after your Virgin Media connection starts.
If you’re joining Sky and leaving Virgin, you’ll need to contact Virgin to cancel your services.
Is Virgin Media better than Sky?
If you want the fastest broadband available, then Virgin Media is probably best for you; if you're after the widest choice of TV entertainment options (or sports channels) then Sky will likely be the better bet. Both have comparable customer service, and it’s worth checking what each provider can offer in your area, or if there are other providers that can offer better deals. You can find the best deals in your area by using the postcode checker on this page.
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