Dan Howdle September 18th, 2025
BT’s Full Fibre 500 broadband deal is one of the most best Full Fibre deals currently available. For just £31.99 a month on a 24-month contract, you’ll get average download speeds of 500Mbps and 73Mbps upload – easily enough for busy households streaming, gaming, and working from home at the same time. To make it even better, BT is also including an £80 Virtual Reward Card. Let’s take a closer look at why this offer is worth considering.
BT’s Full Fibre 500 is currently one of the most attractively priced Full Fibre packages on the market. At £31.99 per month on a 24-month contract, you’ll be getting average download speeds of 500Mbps with uploads of 73Mbps. That’s enough speed for a house full of streamers, gamers and remote workers all doing their thing at once, without the stuttering or slowdowns.
Effective monthly cost is calculated by adding up all the monthly costs, price rises and any discounts and dividing it by the contract length.
Claim your BT Reward Card within 3 months of placing your order by entering your details on www.bt.com/manage/bt-reward-card/. You must activate the card within 3 months of it being issued.
What makes this deal stand out isn't just the speed, though – it's the balance between performance and price. You’d normally expect to pay more than this for 500Mbps from a big-name provider, especially one with the scale, support and flexibility of BT. Many rivals either charge extra for similar speeds or don’t bundle in the same level of features, such as BT’s Stay Fast Guarantee, free access to millions of Wi-Fi hotspots across the UK, and built-in parental controls.
There’s also a sweetener in the form of a £80 reward card, which you can claim once your service is up and running. It’s a welcome bonus that effectively trims down the real cost of your first year, making the package even better value. Put together, this is a deal that combines serious speeds with the reassurance of BT reliability – all at a monthly price that’s hard to criticise.
This package comes with average speeds of 500Mbps download and 73Mbps upload, which puts it firmly in the 'very quick' bracket. For most households that’s far more than the day-to-day minimum, which means you’re not just covering what you need, you're also giving yourself a nice safety margin in all but the most insanely demanding households.
Think about the mix of things going on in a typical home: one person working over Zoom, another watching Netflix in 4K, someone else playing Call of Duty online, while the kids are streaming YouTube and music. On slower packages you’d see buffering and arguments pretty quickly. With BT Full Fibre 500, there’s enough speed to keep everything running smoothly without compromise.
The upload speed is worth calling attention to as well. At 73Mbps it’s higher than most mid-range fibre deals, which makes a big difference for video calls, sending large files or anyone who likes to stream their own gameplay. And if you’re wondering how fast 500Mbps really is, here’s one way to picture it: a 5GB HD film will download in well under two minutes!
For more information, see our guide to getting broadband installed.
The £80 reward card with BT Full Fibre 500 is an £80 Virtual Reward Card. Unlike some automatic bill credits, you’ll need to claim this yourself. Once your broadband service is live, you must log in to the BT Reward Card claim site and submit your details.
You must claim within three months of placing your order. After your claim is processed, the card will usually be sent within 14 days. Depending on when your service was installed, the card will either be posted to your installation address or emailed to the account email address you signed up with. Once received, you must activate the card within three months.
The BT Reward Card is a prepaid Mastercard, so it can be used anywhere Mastercard is accepted, both online and in a physical shop. It cannot be exchanged for cash though, and only one card will be issued per household. If you cancel your order or miss the claim deadline, you will lose it.
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When you sign up for BT Full Fibre 500, you’ll receive the Smart Hub 2 router at no extra cost. This is the standard router BT provides with all its Full Fibre packages. If you already had Full Fibre or are upgrading, this is what you’ll get. There’s no optional 'fancier' router option unfortunately. And that may actually be considered a bit of a downside by some, since Wi-Fi 6 is kind of the standard now, with more than one notable provider now offering Wi-Fi 7!
Wi-Fi 5, 6, 7 are different in how fast your Wi-Fi speeds can be around the house. They do require compatible devices though, so there's an argument to be made that if you don't have a lot of speed-hungry Wi-Fi 6 and 7-compatible devices around your house, you don't need that anyway.
Feature | Specification |
---|---|
Wi-Fi version | Wi-Fi 5 (dual-band) |
Ethernet ports | 4 gigabit LAN ports |
Extra features | Supports BT 'Complete Wi-Fi' mesh system, built-in DECT for Digital Voice phones |
Range help | Seven internal aerials – you can add Wi-Fi Discs to improve coverage in larger homes |
The Hub 2 will generally do well in most homes. If your home is large or has thick walls, the Wi-Fi Discs system from BT (Complete Wi-Fi) can help fill those dead zones. For everyday use – streaming, video calls, gaming – the Smart Hub 2 gives you what you need without needing to upgrade to something else.
BT also uses the Openreach network, so what happens on installation day depends on whether your home already has a Full Fibre line. If you’ve only ever had Standard Fibre before, an engineer visit is normally required. They’ll run a fibre cable into your property and connect it to the new socket inside – which can sometimes involve drilling a small hole through an external wall. If your home is already fitted for Full Fibre, things are simpler: BT can often just send you the Smart Hub 2 in the post for self-setup.
Switching is now simpler too. Under Ofcom’s One Touch Switching rules, you only need to place your order with BT, and it will handle the cancellation with your old provider. For most people the process is smooth and quick, but if you’re renting it’s best to check with your landlord in case any cabling work is needed. In most cases though, installation takes a couple of hours at most, and you’ll be online the same day.
BT doesn’t add any one-off costs when you take this package. The installation and the Smart Hub 2 router are both included as part of the deal, so you won’t find an activation or delivery charge sneaking onto your first bill.
It’s a small but welcome saving, especially as some other providers still add setup fees of up to £35. With BT, the price you see is the price you pay – just the monthly cost of the package, and nothing extra on top.
BT is still perhaps 'the' biggest name in broadband, and with that comes a level of coverage and support you won’t always find elsewhere. As the largest provider on the Openreach network, BT can offer Full Fibre to millions of homes, and its packages are backed by extras like the Stay Fast Guarantee and access to a nationwide network of Wi-Fi hotspots.
Customer service is another strong point. Ofcom’s recent reports show BT scoring well above the industry average for handling issues and keeping customers satisfied. And because it invests heavily in both its network and its kit, the Smart Hub 2 router and optional Complete Wi-Fi system are more than a match for most households, though as previously mentioned, no Wi-Fi 6 or 7 can be considered a bit of a disadvantage.
BT Full Fibre 500 sits in a pretty sweet spot all told – quick enough to handle everything from 4K streaming and online gaming to home working, without edging into the higher costs of gigabit or multi-gigabit packages. It’s a good balance of speed, reliability and price. If you want to learn more, check out our BT Broadband review or see how BT stacks up against other providers in our latest surveys.