Dan Howdle October 2nd, 2025
The Full Fibre 145 package offers you an average download speed of 145Mbps, which is comfortably above the UK average and plenty for most modern households. Stream in 4K, run video calls, download large apps or games – it’s all handled with ease. Randomly, the reward card amount matches the speed perfectly: £140 for 145Mbps – that's a pound back for every megabit!
At £24.99 per month a month on a 24-month contract, the price is competitive too. Plusnet keeps things straightforward. There are no upfront fees, and the only quirk is that you’ll pay your first month up front when you sign up. Beyond that, it’s simple billing, solid customer service, and a reliable connection built on the Openreach Full Fibre network. The £140 Reward Card is a nice extra that helps sweeten the deal even further, and is far more than is typically offered on a package at this speed tier.
Effective monthly cost is calculated by adding up all the monthly costs, price rises and any discounts and dividing it by the contract length.
Once your broadband is activated you'll receive Plusnet Reward Card claim information by email. You must then submit the claim within 2 months. The card must be activated within 3 months of being issued. Once your broadband and home phone is activated you will be issued the claim via email. Follow the instructions in this email to be issued with your Plusnet Reward Card. You must submit your claim within 2 months of the email being issued. The card must be activated within three months of it being issued.
The £140 Reward Card included with Plusnet Full Fibre 145 is a £140 Plusnet Reward Card. This isn’t applied automatically – you’ll need to claim it once your broadband is live. Within two weeks of activation, Plusnet will send you an email with instructions on how to make your claim.
From the date of that email, you have two months to submit your claim online. Once approved, the card will be sent to you digitally and must be activated within three months of being issued. The whole process is quick, but missing the deadline means you’ll lose the reward, so keep an eye out for that email.
The Plusnet Reward Card is a prepaid Mastercard and can be used anywhere Mastercard is accepted, both online and in shops. It can’t be exchanged for cash, and only one card is issued per household. If you cancel your order or miss the claim window, you won’t be eligible.
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Plusnet’s Full Fibre 145 strikes a really nice balance between speed and price. At £24.99 per month on a 24-month contract, you’re getting average downloads of 145Mbps – which is more than fast enough for Netflix in 4K, big game downloads, and Zoom calls happening at the same time. Upload speeds are strong too, so working from home and backing up files to the cloud won’t be a problem. Sure, it's one of the 'slower' Full Fibre speeds around, but you will be surprised just how much 145Mbps can cope with.
What makes this deal stand out really though, is the value. Plenty of providers now charge more for packages in the 100–200Mbps range, but Plusnet keeps the cost competitive and pairs it with customer service that regularly wins awards. You won’t get the absolute latest hardware – the router included is functional rather than flashy – but it’s perfectly capable of handling the speeds promised here.
And then there’s the £140 Reward Card on top. That bonus is worth almost half a year of broadband at the starting price, pushing the overall value well beyond what most rivals are offering in this speed bracket right now. Add it all together and Plusnet Full Fibre 145 is a very smart buy if you want reliable Full Fibre without stretching your budget.
Effective monthly cost is calculated by adding up all the monthly costs, price rises and any discounts and dividing it by the contract length.
Once your broadband is activated you'll receive Plusnet Reward Card claim information by email. You must then submit the claim within 2 months. The card must be activated within 3 months of being issued. Once your broadband and home phone is activated you will be issued the claim via email. Follow the instructions in this email to be issued with your Plusnet Reward Card. You must submit your claim within 2 months of the email being issued. The card must be activated within three months of it being issued.
With average downloads of 145Mbps, Plusnet’s entry-level Full Fibre plan is still more than enough for most households. It comfortably covers the basics – browsing, shopping, social media – while leaving breathing space for streaming in 4K, working from home, and downloading big apps or games without everything grinding to a halt.
A typical evening setup – one person on a Zoom call, another watching Netflix in Ultra HD, and others scrolling or gaming – won’t cause problems here. On slower broadband, you’d quickly run into buffering or complaints about lag. With Full Fibre 145, the connection has enough to keep everyone happy without the need to upgrade to a pricier tie for the most part. Of course, if there's someone downloading games frequently at peak times all bets are off and you'll probably need something quicker if you can afford it.
The 30Mbps upload speed isn't headline-grabbing, but it's solid enough for what most people need. Video calls will run smoothly, files will back up to the cloud in a reasonable time, and photos can be shared quickly. For households coming from older Standard Fibre or even ADSL connections (there are still a few of these about), the difference is going to be night and day.
For more information, see our guide to getting broadband installed.
Every Plusnet Full Fibre package comes with the Hub Two router. While it doesn’t boast the very latest Wi-Fi tech, it’s a solid bit of kit that does the essentials well. It’s 'Wi-Fi 5', which means it’s not as cutting-edge as Wi-Fi 6 or Wi-Fi 7 routers you’ll see from some rivals, but in practice that that's going to make very little real-world difference unless you're trying the get the entire 145Mbps sent to one device over Wi-Fi. It’ll comfortably deliver the speeds you’re paying for across most homes when distributed between different devices using the internet at once.
The Hub Two is actually based on BT’s Smart Hub 2 hardware, just with Plusnet’s own branding (BT owns Plusnet). That means you’re getting a router that’s been proven reliable over a long period. It offers dual-band Wi-Fi, four gigabit Ethernet ports for wired connections, and the option to expand your coverage with mesh discs if you’ve got a bigger property or tricky Wi-Fi blackspots.
Feature | Specification |
---|---|
Wi-Fi version | Wi-Fi 5 (dual-band 2.4GHz & 5GHz) |
Ethernet ports | 4 Gigabit LAN ports |
Extra features | Supports Plusnet Complete Wi-Fi add-on (mesh discs), built-in Digital Voice support |
Range help | 7 internal aerials – mesh discs available for full-home coverage |
For everyday use, the Hub Two does the job without fuss. If you’ve got a larger house or walls that make Wi-Fi tricky, Plusnet’s Complete Wi-Fi service can extend the signal with extra discs. But for the majority of homes, the included Hub Two will be more than enough to keep everyone connected. If you need faster Wi-Fi, you could also add your own router if you wish.
Because Plusnet runs on the Openreach network, the installation process depends on whether your home already has a Full Fibre connection in place. If it doesn’t, an engineer will visit to bring the fibre line into your property and connect it to a new socket indoors. That can mean running a cable from the street and, in many cases, drilling a small hole in an outside wall if there isn't already one there. Once it’s set up, the engineer will connect your Hub Two and make sure everything is working before they leave.
If your home is already wired for Full Fibre, the process is quicker. In most cases Plusnet can simply post out the Hub Two for you to plug in yourself, meaning no engineer visit is needed. Either way, the switch is handled for you – once you’ve ordered, Plusnet will take care of contacting your old provider under Ofcom’s One Touch Switching rules. Most customers are up and running within a couple of hours on installation day.
One of the nice things about this deal is that there’s nothing extra to pay at the start. Plusnet covers the installation and provides the Hub Two router as part of the package, so you won’t be hit with activation or delivery charges on your first bill.
It might sound like a small detail, but it does make a difference. Some other broadband providers still add setup fees of £30 or more, which bumps up the true cost of a new deal. With Plusnet, what you see is what you pay – just the monthly price and zero upfront costs.
Plusnet may not be the biggest broadband provider in the UK, but it has built a reputation most of the giants would envy. Known for its straightforward packages and fair pricing, Plusnet consistently earns praise from Ofcom and independent surveys for customer satisfaction. In fact, it has picked up multiple awards over the years for providing some of the best support in the industry, with friendly UK-based teams that are easy to get hold of when you need them.
So, yeah, Plusnet’s customer service is widely regarded as among the very best. And while the included Hub Two router may not boast Wi-Fi 6 or 7, it’s more than capable of supporting 145Mbps speeds throughout a typical home, with the option of Wi-Fi boosters if you need to extend the range.
Overall, Plusnet combines fast broadband, competitive pricing, and an industry-leading customer service record. For households that want more than just speed on paper, it’s a choice of provider with real peace of mind attached. If you want to dig deeper, check out our Plusnet Broadband review.
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